Return Policy

30-Day Return Policy

At Saint Stores, customer satisfaction is important to us. If you’re not completely satisfied with your purchase, we offer a 30-day return policy from the date your order is delivered.


Eligibility for Returns

To be eligible for a return:

  • Items must be returned within 30 days of delivery

  • Items must be unworn, unwashed, and unused

  • All original tags and packaging must be attached

  • Items must be returned in the same condition they were sent

Returns that do not meet these conditions may not be accepted.


How to Start a Return

To begin a return, please contact our support team with:

  • Your order number

  • The item(s) you wish to return

Once approved, you’ll receive instructions on how to return your item.


Refunds

Once your return is received and inspected:

  • You will receive a full refund if the item is returned in its original condition

  • No additional charges are applied by us

  • Refunds are issued to the original payment method

Please allow 3–5 working days for the refund to appear, depending on your bank or payment provider.


Non-Returnable Items

The following items are not eligible for return:

  • Items showing signs of wear or use

  • Items without original tags

  • Items returned outside the 30-day period


Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us immediately. We will arrange a replacement or refund where appropriate.


Questions?

If you have any questions regarding returns, feel free to contact our support team and we’ll be happy to assist.


If you want, I can:

  • Shorten this for mobile

  • Make it more luxury-leaning or more street

  • Add a Returns Portal section

  • Adjust wording for UK compliance

Just say the word.