Return Policy
30-Day Return Policy
At Saint Stores, customer satisfaction is important to us. If you’re not completely satisfied with your purchase, we offer a 30-day return policy from the date your order is delivered.
Eligibility for Returns
To be eligible for a return:
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Items must be returned within 30 days of delivery
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Items must be unworn, unwashed, and unused
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All original tags and packaging must be attached
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Items must be returned in the same condition they were sent
Returns that do not meet these conditions may not be accepted.
How to Start a Return
To begin a return, please contact our support team with:
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Your order number
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The item(s) you wish to return
Once approved, you’ll receive instructions on how to return your item.
Refunds
Once your return is received and inspected:
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You will receive a full refund if the item is returned in its original condition
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No additional charges are applied by us
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Refunds are issued to the original payment method
Please allow 3–5 working days for the refund to appear, depending on your bank or payment provider.
Non-Returnable Items
The following items are not eligible for return:
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Items showing signs of wear or use
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Items without original tags
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Items returned outside the 30-day period
Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, please contact us immediately. We will arrange a replacement or refund where appropriate.
Questions?
If you have any questions regarding returns, feel free to contact our support team and we’ll be happy to assist.
If you want, I can:
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Shorten this for mobile
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Make it more luxury-leaning or more street
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Add a Returns Portal section
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Adjust wording for UK compliance
Just say the word.